CortexAutomation
Discuss your process

Process and technology studioProcess → design → delivery

We design digital solutions for processes that can no longer be managed efficiently by hand.

From production planning and internal workflows to automation, AI layers, internal applications and digital interfaces. We start with the specific problem, not a preferred tool.

Discuss your process See what we solve
Solution model01—05
  1. 01 Problemprocess · constraints · objective
  2. 02 Datasources · quality · context
  3. 03 Rules / AIdeterministic logic or model-assisted decision
  4. 04 Human reviewapproval · exceptions · responsibility
  5. 05 Outcomedecision · action · supporting information
Problem-firstTechnology follows the solution design

We analyse the process.

We design the solution.

We deliver a working tool.

01 / What we solve

From a production plan to a digital interface.

We use the same approach for operational processes, automation and digital products: first identify the actual cause of the problem.

01

Production / Data / Decisions

Production planning and optimization

We help turn production data, constraints and decision rules into clearer planning workflows and internal tools.

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  • Mapping data sources
  • Material and capacity availability
  • Order deadlines and minimum batches
OrdersMaterialCapacity
Plan
Options + conflicts
02

Workflow / Integrations / Review

Process automation and AI

We design workflows that connect systems, rules, AI and human approval. AI is used where it helps process unstructured inputs or prepare a decision.

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  • Document workflows
  • Customer support and classification
  • Reporting and request routing
Rules AI layer Human review Controlled outcome
03

Supporting area / Web / Applications

Digital delivery

We design and deliver websites and internal digital tools tied to a specific business or operational process.

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  • Company websites and internal applications
  • Portals and working interfaces
  • Content connected to a digital interface
Process → interface

02 / Where to start

A quick orientation based on the problem, not the tool.

Four short questions can prepare a more relevant first conversation. The result is indicative only and no data is sent.

Orientation guide

Where does the main problem occur today?

Step 1 of 4

03 / Typical scenarios

Specific problems. A specific flow of work.

These are not case studies or fixed packages. They illustrate situations where a new solution may be worth investigating.

01

Production plan proposal

Problem

Planners assemble options from several sources and conflicts appear late.

  1. Unify data
  2. Check constraints
  3. Simulate options
Outcome

Alternative plans, highlighted conflicts and supporting information for the planner.

02

Document processing

Problem

Information from emails and attachments is retyped manually and is difficult to trace.

  1. Extract
  2. Validate
  3. Route
  4. Approve
Outcome

A verified record in the correct system or an exception passed to a person.

03

Customer request classification

Problem

Requests arrive through different channels and hand-offs depend on manual assessment.

  1. Classify
  2. Add context
  3. Draft response
  4. Escalate
Outcome

An assigned category, owner and a prepared next step.

View all use cases

04 / How we work

A recommended path from audit to handover.

Scope and sequence follow the specific assignment. Not every project needs every phase in the same form.

  1. 01Understand

    Discovery and audit

    We map the process, roles, systems, frequency, failure states, available data and the impact that matters.

  2. 02Architecture

    Solution design

    We define the target workflow, decision logic, connections and the split between rules, AI and human review.

  3. 03Validate

    Pilot

    We test the logic on a limited scenario and test data, compare it with reality and collect feedback.

  4. 04Operate

    Implementation and handover

    We deploy and document the solution, set up the required monitoring and prepare users to take ownership.

How we work in detail

05 / How solutions are composed

Not everything needs AI.

A solution may combine all three layers, or use only the one that makes sense for the process.

How solutions are composed
01

Rules and automation

Predictable logic
  • Exact conditions
  • Validation
02

AI layer

Unstructured inputs
  • Text processing
  • Classification
03

Human review

Control and responsibility
  • Approval
  • Exception handling

07 / FAQ

Questions before the first decision.

Short answers about scope, technology and the way of working.

Do we need to know which technology we want?

No. The process, constraints and expected outcome should come first. Technology can then be selected against those conditions.

Does the solution have to use artificial intelligence?

No. Predictable rules and conventional automation are often more appropriate. AI is mainly relevant for unstructured inputs or decision support.

Can we start with a limited pilot?

Yes, if a meaningful scenario, test data and evaluation criteria can be defined. A pilot should not hide critical dependencies.

View all questions

08 / Contact

Do you have a process that needs to be simplified or managed more clearly?

Describe the current situation, roles, systems and the point where the problem occurs. We will respond with a sensible next step.

info@cortex-automation.cz
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